Video tutorials

Put your assistant on a phone number

Claim a managed number to test and set up your assistant, or connect your own number over a SIP trunk to go live with real callers.

A short walkthrough of phone numbers in the VoiceDock dashboard: the two ways to get a number, how to link it to an assistant, and how to test it with a real call.

In this video

  • The two ways to get a number: a managed number for testing and setup, and your own number for going live
  • Claim a managed number under Numbers → Claim a managed number
  • Add your own number with Add Number: forward calls from your provider, enter the number in international format and pick the agent that answers
  • Link one number to one assistant, and change it later under Linked Agent
  • Call your number and find the conversation under Calls, with a full transcript

Going live

A managed number is meant for testing and setting up your assistant, not for real customers. When you go live, connect your own number over a SIP trunk. Need a hand connecting your provider? Email us at info@voicedock.ai and we'll help you set it up.

  • Phone Numbers — managed numbers, your own numbers and the phone number API
  • SIP trunks — connecting a number from your own provider
  • Calls — the call record, transcript and recording you see after a test call

Build a voice agent

Configure an assistant from scratch in the VoiceDock dashboard, then place a live test call.

Review your calls

Listen back to calls, read transcripts and summaries, and capture the same answers from every call with an analysis template.

On this page

In this videoGoing liveRelated